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Forexmountains has implemented a transparent refund policy. In case you are not satisfied with our service level, you can request a refund.
If an account was funded via debit or credit card the funds can be refunded to the card.
Please contact Forexmountains Customer Support in this case: via any convenient method posted on https://forexmountains.com/ contact-us/. Your request will be reviewed within 10 business days and replied to in a timely manner. After reviewing the request, it usually takes maximum 30 days for the refund to be executed. Please note that any violations of Forexmountains Customer Agreement or Partner Agreement or any other legal regulations cannot be a subject to refund request. The same applies to any profits or losses received as a result of your trading activity.
This policy can be modified or edited without prior notice.
Want to become a professional trader?
Risk Warning : Read forexmountains risk disclosure before trading Forex, CFD's, Spread-betting or FX Options. Our services relate to complex derivative products (CFDs) which are traded outside an exchange. These products come with a high risk of losing money rapidly due to leverage and thus are not appropriate for all investors. 76% of all retail investors’ accounts lose money while trading these instruments. Under no circumstances shall Forex Mountains have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any investing activity.
License & RegulationThe GLOBAL MOUNTAIN MARKET LIMITED IS REGISTERED BY THE MAURITIUS WITH REGISTRATION NUMBER 192987. THE REGISTERED OFFICE OF THE GLOBAL MOUNTAIN MARKET LIMITED IS AT 20 EDITH CAVELL STREET LEVEL 6 KEN LEE BUILDING PORT LOUIS 11302 MAURITIUS .
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